carlonike ha scritto:Ho aggiunto un secondo filtro in serie al primo sulla linea telefonica del cavo a Y ed ora il mio 7390 riconosce i numeri in entrata! Ora funziona tutto!!

support@avm.de ha scritto:
Thank you for your enquiry.

It is not usual to dial the country code if the call is made within the
same country. Generally speaking, only international calls require the
dialling of a country code.

I regret to inform you that the FRITZ!Box 7390 currently does not support
the desired feature. I will therefore forward your enquiry as an
enhancement request to the product management. Possibly this function can
be implemented in a future firmware release.

Please note that you can send future enhancement requests for the
improvement of our products directly to info@avm.de.

Best regards,

Michael Ellguth (AVM Support)

support@avm.de ha scritto:
Dear Mr _____,

We are currently investigating your issue.

The country code should automatically be dialled when "Italy" has been
chosen in the Regional Options.

Are you able to dial numbers with country code 0039?

For an analysis of the problem, we will require a simultaneous Internet
packet trace and D-channel trace of such a problematic call. Immediately
after the compilation of the traces, compile the FRITZ!Box support data.
Proceed as follows:

I Preparations
1. Download the D-Trace program via
ftp://ftp.avm.de/develper/dtrace.fritz!box/windows/
2. Unzip the file to a folder and install the program D-Trace on your PC
that is connected to the FRITZ!Box.
3. Activate the trace interface via a phone connected to the FRITZ!Box
with the keypad sequence: #96*3*

II Running the Internet packet trace and D-channel trace:
1. In your browser enter the address http://fritz.box/html/capture.html
2. Click "Start" for "1.PVC" and save the file in the following window.
3. Start the D-channel trace by running "fritzbox.bat".
4. Reproduce the entire issue.
Establish a call.
Please press the key "M" on the PC to make a Mark on the trace as soon
as the problematic behaviour occurs. Please comment the behaviour.
End the call and wait another few seconds.
5. Stop the D-channel trace by pressing "Esc" after the entire call has
been ended.
6. The trace is logged in the file "Dtrace.TXT".
Save the file and rename the file if you intend to compile a further
trace. For further traces, simply repeat steps 4 to 6.
Send us the D-channel trace file(s) with a description of the errors.
7. Stop the packet trace by clicking the "Stop" button.

Please briefly describe how you have tested (which numbers you actually
dialled) and the behaviour of the call.

III FRITZ!Box support data
Immediately after the traces have been performed, please compile the
FRITZ!Box support data via http://fritz.box/html/support.html > click "
Generate Support Data" > "Save to disk" and submit the file (support.txt)
as an attachment. Please note, the support data includes all
configurations of the FRITZ!Box yet no user names and passwords.

Please send us all requested files attached to your reply, preferably
compressed as one ZIP or RAR file.

Best regards,

Michael Ellguth (AVM Support)